Telephone Etiquette

20th September 2017

News ImageTalking via telephone involves a whole lot more than 'Hello or Hi'. Our responses and tonation over the phone can tend to say a whole lot about our personality and even tarnish the image of the organization.

We must be polite in our speech, be attentive and take as much information from the caller as possible.

To learn more on 'Telephone Etiquette' RecTrain is therefore please to have you join us on 21st October, 2017.

Call us on 0540115588 or email us at for registration enquiries

Email Etiquette

20th September 2017

News ImageWriting an excellent and professional email can be quite a struggle for some individuals.

A well written email has to be concise and polite despite whosoever the email is being sent to.

RecTrain will be glad to have you join us on the 21st October, 2017 so you can be well trained on 'Email Etiquette".

Call us on 0540115588 or email us at for registration enquiries.

Communication Skills

18th September 2017

News Image
When an information is divulged to you as a manager, supervisor or an individual, how well do you communicate such data?

When a task is being assigned, how attentive are you to details so as not to make any mistakes?

To know more on how to go through the varied processes in communication, kindly join us on the 20th October, 2017.

Call us on 0540115588 or email us at for registration enquiries.

Employability Skills

18th September 2017

News ImageTo be the best candidate selected from the rest when applying for a job or being interviewed for a job, will depend on how well informed you are on the organization having the interview, how well presented you are both physically and in relation to how questions asked are answered.

Lastly, a well written CV is vital in securing the job of your choice and we will be excited to teach individuals on how to prepare an outstanding CV.

Why not join us to help equip you with all the skills needed to acquire that dream job of yours on our monthly training on 'Employability Skills' scheduled for 19th October, 2017.

Call us on 0540115588 or email us at for registration enquiries.

Excellent Customer Service

18th September 2017

News ImageI've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel - Maya Angelou.

This is why our excellent customer service training is geared towards leaving a lasting impression on the minds of each unique customer.

Why don’t you join us for our 'Excellent Customer Service' training on 14th October, 2017?

Call us on 0540115588 or email us at for registration enquiries.

Presentation Skills

18th September 2017

News ImageAs a manager or supervisor of an organization, you will be required to make presentations for instance on new developmental strategies that are to be implemented as well as empowering your employees to pitch business ideas to prospective clients.

Your approach on giving out an excellent presentation that your audience can learn from and stay focus on the subject matter will be dependent on how organized your data is and how enthused you are.

Kindly join us on 18th October, 2017 to learn more and enhance your 'Presentation Skills'

Call us on 0540115588 or email us at for registration enquiries

Absence Management

18th September 2017

News ImageAccepting absence as unavoidable and inevitable in an organization creates a culture of poor attendance.

However, reducing absenteeism helps employers better meet production and service demands without requiring an increase in headcount.

RecTrain will be elated to have you join in our monthly training session slated for 11th October, 2017 on 'Absence Management' so as to enlighten you on how absenteeism can be managed or handled.

Call us on 0540115588 or email us at for registration enquiries.

Customer Complaint Handling

18th September 2017

News ImageDealing with an upset customer in a business is inevitable. Your ability to effectively handle customer complaints provides a great opportunity to turn dissatisfied customers into active promoters of the business.

Our training session provides insight on handling customer complaints in a smooth and professional manner.

Why don’t you join us for our 'Customer Complaint Handling' training on 13th October, 2017?

Call us on 0540115588 or email us at for registration enquiries.

HR Operations Wporkshop

22nd March, 2017

News ImageAs an HR Professional, you should be able to provide expertise on how to Set up an HR Department, Put together a budget for an HR Department and most importantly, have hands on experience with Recruitment and Selection of the best talent for your organization.

At our Operations Workshop, we take you through the A-Z of these processes to help you with the implementation and design of effective HR operations either as a Junior or middle level HR professional looking to excel in your HR career.

RecTrain Services Limited is therefore pleased to present the HR Operations Workshop on the 8th, 14th and 21st April, 2017.

Call us on 0540115588 or email us at for registration enquiries

Customer Service Symposium

16th February, 2017

News Image“If you do build a great experience, customers tell each other about that. Word of mouth is very powerful” – Jeff Bezos, Amazon. By this, you should know that customers are no longer buying products and services – they are buying experiences delivered via the products and services.

This is why we’ve designed our Customer Service Symposium  to equip you with skills that will enable you get closer than ever to your customers, so close that you tell them what they need before they realise it themselves and make every aspect of the customer service experience worthwhile.

Today’s customer service involves much more than just a conversation on the phone. Web, email, chat and social media are now very important channels for customers.  Hence our Customer Relationship Management Session aims to train you on the practices, strategies and technologies that companies use to manage and analyse their customers.

Customer Service is not a department; it is everyone’s responsibility in the company to project a positive brand image. Excellent Customer Service is an attitude that needs to be learnt. 

Your most unhappy customers are your greatest source of learning. That is the aim of our Customer Complaint Handling Session. Do you want to know how to turn complaints into gifts? Complaints serve as an avenue to improve upon the quality of your service and products.

As a job seeker, allow us to sharpen your “Interview, CV Building and Presentation Skills
Join us on 3rd, 11th, 17th and 24th March for our Customer Service Symposium on Customer Relationship Management, Customer Complaint Handling, Excellent Customer Service and Interview, CV Building & Presentation Skills.

HR On Demand Workshop

13th January 2017

News ImageThe job of HR is to help the people and the organization grow. However, it is not uncommon to find most HR departments reactive and uncreative. HR departments need effective and efficient leaders to streamline policies and procedures in order to keep the organization running.

This is why we present to you the HR on Demand Workshop tailor-made for future or current HR leaders to be in demand or be effective as far as performing HR functions is concerned.

HR as we all know is every company's number one asset, impacting the organization’s competitiveness and future success. It is therefore essential for every forward thinking organization (s) irrespective of size to be aware or fully equip themselves with our HR for Non-HR Specialists, Developing a good Employee Handbook and our HR Auditing training sessions.

Why don’t you join us on 11th, 17th and 24th February, 2017 for our specialized HR training sessions themed “HR on Demand Workshop?”

Call us on 0540115588 or email us at for registration enquiries.

Set yourself aside…….Be in Demand!!

Founder of RecTrain Limited Wins The International Business Woman Award…

May 2015

News ImageGenevieve Puni, CEO of RecTrain Limited wins the International Business Woman 2015 Award in the International Business Woman category at the Women For Africa Awards UK. The event was held on Saturday, 9th May 2015 at the The Great hall – Kensington.

“No one is more deserving of this Award than Genevieve and I am so proud of you” said Ronke Lawal, the CEO of her PR company Ariatu PR who nominated Genevieve for this prestigious award.

Genevieve has worked in Human Resources within both the private and public arena for over 12 years. She believes that the need for economic growth and business development is crucial for the long-term success of Africa's position in the global business arena and therefore she is at the forefront of making this happen on the continent.

There is the “need for the 'Brain Drain' dynamic to reach the core of African business and understands that there are individuals in the UK, Europe & the USA and in Africa itself who are keen to be part of Africa's long term economic growth”, She comments.

By assessing clients' needs and criteria, RecTrain Limited is able to use its unique selection methods to review some of the best professionals and graduates on its database. By recognising the potential in these individuals, Genevieve hopes to increase awareness of the positive change that Africa is currently undergoing. There is a new dawn for change, individuals no longer have to look to the West for better jobs, and Africa is now offering a brighter future on the horizon.

‘Women for Africa’ was born from a 20 year desire and passion to see women honoured and appreciated in a celebratory way. Everywhere you go in life you see women. Focused, driven, determined, ambitious, resourceful, passionate, talented, inspiring are just some of the characteristics that are embedded in these women.

Africa has over 40 countries and a large number of women who are unique and different in their own individual ways. Women of all walks of life tend to face a lot of challenges in today’s society and we feel it is time this is recognised, hence the reason why we are launching to celebrate and encourage African women. The ‘Women For Africa Awards UK’ seeks to honour and award a number of women from African countries.

Genevieve is humbled and honoured to have won this award and will continue to make a difference within our African continent.

2nd Annual Career Preparation and Advancement Workshop (CPAW) and Jobs fair 1.0

1st April,2015

News ImageThe date is set, the team is ready, our sponsors are on-board and we are waiting for you to kick off!

RecTrain Limited as part of ARK consortium presents another exciting, interactive, fulfilling and worthwhile 2nd edition of the Career Preparation and advancement workshop dubbed "CPAW 2015 and Jobs fair1.0" on the 26th and 27th June, 2015 at the UDS Guest House, Cantonments.

Last year was a warm-up, this year is the real deal. You thought last year was good? Then this year will be better because we have advanced by 1.0. Come and meet top HR professionals and interact one-on-one with our sponsors and you could be that lucky person who gets interned or employed.

Limited seats available so book your slot before 15th April, 2015 and get 10ghc discount off the 80ghc fee.

Tell a friend to tell a friend to tell another friend ARK consortium is back because when we say it, we make it happen and advance your career!